Niseko Village Airport ExpressNiseko Village Airport ExpressNiseko Village Airport Express

Standard Form Travel Agent Contract
(General Terms and Conditions)
- Subscription Type Package Tour Contract Section -
Chapter 1 - General Provisions
Article 1. - Scope of Application
Article 2 - Definition of Terminology
Article 3. - Contents of Tour Contract
Article 4. - Business Agent
Chapter 2 - Conclusion of Contract
Article 5. - Subscription for the Tour Contract (In Case the Travel Agent Does Not Fall Under Category III)
Article 5. - Subscription for Tour Contract (In the Case of a Category III Travel Agent)
Article 6. - Subscription by Telephone, etc.
Article 7. - Rejection of Contract Conclusion
Article 8. - Time that the Tour Contract is deemed Concluded
Article 9. - Delivery of Contract Document
Article 10. - The Determinate Document
Article 11. - Method of Utilizing Telecommunication Technology
Article 12. - Tour Price (In Case the Travel Agent Does Not Fall Under Category III)
Article 12. - Tour Price (In the Case of a Category III Travel Agent)
Chapter 3 - Alteration of the Contract
Article 13. - Alteration of Contract Contents
Article 14. - Alteration of Tour Price
Article 15. (Change of Traveler )
Chapter 4 - Cancellation of the Contract
Article 16. - The Traveler's rights in canceling the Contract
Article 17. - Our Right to Cancel the Contract - Cancellation before the Start of the Tour
Article 18. - Our Right to Cancel the contract - Cancellation after the beginning of the Tour
Article 19. - Refund of Tour Price
Article 20. - Arrangement for Return Trips after Cancellation of the Contract
Chapter 5 - Contracts with Organizations and Groups
Article 21. - Contracts with Organizations and Groups
Article 22. - Contract Representative
Chapter 6 - Administration of Itinerary
Article 23. - Administration of Itinerary
Article 24. Instructions by Our Company
Article 25. Services of Tour Escort, Etc.
Article 26. Protective Measures
Chapter 7 - Responsibility
Article 27. Responsibility of Our Company
Article 28. - Special Compensation
Article 29. - Guarantee of Itinerary
Article 30. - Accountability of the Traveler
Chapter 8 - Business Guarantee Bonds
(In cases involving Non-Security Members of the Association of Travel Agents)
Article 31. - Business Guarantee Bonds
Chapter 8 - Compensation Business Guarantee Bonds
(In cases involving Security Members of the Association of Travel Agents)
Article 31. - Compensation Business Guarantee Bonds
Schedule I - Cancellation fees (related to Article 16.01)
1. Cancellation fees related to Inland Trips
Classification Cancellation Fee
(1) Package Tour Contract excluding the following cases
(a) In cases where the Contract is cancelled no earlier than 20 days (10 days in the case of a day trip) prior to the starting day of the Tour (except in the following cases from (b) through (e) ). Up to 20% of the Tour Price
(b) In cases where the Contract is cancelled no earlier than 7 days prior to the starting day of the Tour (except in the following cases from (c) through (e)). Up to 30% of the Tour Price
(c) In cases where the Contract is cancelled on the day before the starting day of the Tour. Up to 40% of the Tour Price
(d) In cases where the Contract is cancelled on the starting day of the Tour. Up to 50% of the Tour Price
(e) In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). Up to 100% of the Tour Price
(2) Package Tour Contract with the use of a Chartered Vessel Based on the rules of the cancellation fee for said Vessel
Recital: The amount of the cancellation fee shall be clearly specified in the Contract Document.
2. Cancellation Fee related to Overseas Trips
Classification Cancellation Fee
1. Package Tour Contract with the use of an Aircraft when leaving Japan or returning to Japan (excluding Tour Contracts specified in the next Paragraph)
(a) In cases where the starting day of the Tour falls within the *Peak Season, and the Contract is cancelled no earlier than 40 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). Up to 10% of the Tour Price
(b) In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). Up to 20% of the Tour Price
(c) In cases where the Contract is cancelled no earlier than two days prior to the starting day of the Tour (except in the case described in (d) below). Up to 50% of the Tour Price
(d) In cases where the Contract is cancelled after the start of the Tour or the Traveler does not participate in the Tour without notice (no show). Up to 100% of the Tour Price
2. Package Tour Contract with the use of a Chartered Aircraft
(a) In cases where the Contract is cancelled no earlier than 90 days prior to the starting day of the Tour (except in the following cases from (b) through (d)). Up to 20% of the Tour Price
(b) In cases where the Contract is cancelled no earlier than 30 days prior to the starting day of the Tour (except in the following cases from (c) through (d)). Up to 50% of the Tour Price
(c) In cases where the Contract is cancelled no earlier than 20 days prior to the starting day of the Tour (except in the following case described in (d) below). Up to 80% of the Tour Price
(d) In cases where the Contract is cancelled no earlier than 3 days prior to the starting day of the Tour or the Traveler does not participate in the Tour without notice (no show). Up to 100% of the Tour Price
3. Package Tour Contract with the use of a Vessel when leaving Japan or returning to Japan Based on the rules of the cancellation fee for said Vessel
*Note: The "Peak Season" shall mean the respective periods from December 20th through January 7th, from April 27th through May 6th, and from July 20th through August 31st of each year .
Recital: The amount of the cancellation fee shall be clearly specified in the Contract Document.
Schedule II - Monetary Compensation for Alterations (related to Article 29.01)
Alterations Requiring Payable Compensation Percentage per Case (%)
Prior to the start of the Tour After the start of the Tour
(1) Alterations of the starting or final days of the Tour described in the Contract Document 1.5 3.0
(2) Alterations of sightseeing locations or facilities (including restaurants) and other destinations of the Tour 1.0 2.0
(3) Alterations to the class or facilities of Transport Facilities to those of lower rates than those described in the Contract Document (but limited only to cases where the total charged amount for altering the said class and facilities falls below the total amount for that as specified in the Contract Document)
(4) Alterations in the class of the transport facilities or in the names of companies as specified in the Contract Document
(5) Alterations to different flights at the departure airport and/or destination airport in Japan from those as specified in the Contract Document.
(6) Alterations/additions of connecting or indirect flights as needed to supplement/replace direct flights scheduled to fly from Japan to outside of Japan according to the Contract Document
(7) Alterations to the type or name of accommodation facilities as specified in the Contract Document
(8) Alterations to the conditions of guest rooms as specified in the Contract Document, such as the type of guest rooms, facilities, scenery, etc.
(9) Alterations in the items as specified in the tour title of the Contract Document, among the alterations specified in each item listed from 1 through 8 above. 2.5 5.0
Note 1. "Prior to the Start of the Tour" shall refer to cases where the Traveler has been notified of the relevant alteration, no later than the day prior to the starting day of the Tour, and "After the Start of the Tour" shall refer to cases where the Traveler has been notified of the relevant alteration on or after the starting day of the Tour.

Note 2. When the Determinate Document has been delivered, this Schedule shall be applied after the "Contract Document" is read as the "Determinate Document" instead. In such a case, if any alterations take place between the described contents of the Contract Document and the described contents of the Determinate Document, or between the described content of the Determinate Document and the contents of the service actually offered, respective alterations shall be treated as a single case.

Note 3. In cases where transport facilities related to the alterations described in (3) or (4) above involve the use of accommodation facilities, each overnight stay shall be treated as a single case.

Note 4. Alterations in the names of the companies operating transport facilities under (4) Above, will not be applicable in cases where such alterations involve changes to a higher class or more sophisticated facilities.

Note 5. Even if the alterations described in (4) or (7) or (8) above take place in multiple cases during one trip on a transport vehicle, or one overnight stay, each trip or overnight stay shall be treated as a single case respectively.

Note 6. With reference to the alterations described in (9) above, the percentages from (1) through (8) shall not be applied, but rather that of the percentage as listed under (9).
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